Never Lose Another Service Report

Driving home on Friday last week I was coming down the Spit Bridge in Sydney in crawling traffic when I looked across to the median strip area where I saw something that really caught my attention. Laying on the edge of the lane on the other side of the median strip was a book with torn pages fluttering in the wind and a familiar hard blue cover - it was a service report book, complete with tyre marks on its cover.

What was contained in that service report book I don’t know. It may have been a new book with no entries, or it may have been a book belonging to a tech who had been out all week and had done $50,000 worth of work who was heading back to the office to deliver his jobs from the week to the boss.

In my experience and that of many people I talk with, this is not an entirely uncommon event. Leaving the book on the roof of the car or the tray of the ute before driving off, stolen vehicles & stolen tool kits holding service books, books left on site or even just the occasional page that has torn loose and disappeared - all these are incidences that do occur and do cost your service business money.

That risk of lost forms is just one strong reason to use digital pen & paper solutions. Completing your service forms on paper but also sending them electronically at the time of completetion means that you have a complete back up of every form that is completed in your business - you never have to lose a form again. That’s peace of mind for you as the business owner/manager.